• TD Bank
  • $58,360.00 -91,330.00/year*
  • Athens , NY
  • Information Technology
  • Full-Time
  • 44 Flats Rd

251525BR

Job Title:

Sr IT Support Analyst TDB

TD Description:

TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients. The firm works with clients around the world, focusing selectively and strategically on the key financial centers: Toronto, Montreal, Calgary, Vancouver, New York, London, Singapore and Tokyo. www.td.com

Auto req ID:

251525BR

Country:

United States

Job Requirements:

Deploy and support complex in-house & 3rd party applications.

Proactively manage business critical real-time trading systems in order to identify issues and potential problem areas.

Interact with various internal teams, Development, Quality Assurance, Operations and external 3rd party vendors to troubleshoot and resolve problems.

Actively identify incidents and as necessary manage the incident resolution process to provide service recovery and manage client communications and expectations in respect to incident resolution.

Ensure compliance with departmental policies (i.e. change management, IT security standards, release management, incident management).

Work with all parties to provide services to agreed SLAs.

Work through Annual Disaster Recovery testing and BCP planning.

Hours:

40

Job Description:

Provide hands-on support for FX Electronic trading systems with responsibility for application support, system monitoring, problem escalation, responding to system related user queries and deployment of releases.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at ...@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Province/State:

New York

City:

New York City

Qualifications:

Strong experience and a good working knowledge of real time trading systems

Excellent problem solving, planning and analytical skills

Extensive experience of managing client queries and problems

Strong communications skills with a demonstrable ability to interact and influence at all levels within the organization as well as with clients

Excellent documentation skills

Excellent knowledge of Linux

Business knowledge of Foreign Exchange (FX) Trading

Understanding of Infrastructure/Server components

Strong scripting skills. (PERL, Python etc)

Experience of RDBMS methodology and SQL scripting

Understanding of MS SQL Server & Oracle

Good working knowledge of application integration and testing

Good working knowledge of SQL and relational database techniques

Understanding of FIX protocol

Work Location:

31 West 52nd Street

Business Line:

TD Securities

Job Category - Primary:

Securities / Wholesale Banking

Job Category(s):

Securities / Wholesale Banking

**Province/State (Primary):

New York

City (Primary):

New York City

Job Family:

TDB

Time Type:

Full Time

Employment Type:

Regular

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.


Associated topics: assistant, client support, excel, help desk, information technology help desk, information technology support, msword, technical support, technical support specialist, troubleshoot

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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